We operate as an integrated business platform for BFSI and Retail sectors, strengthened by advanced technology, strong process and governance. We help execute complex projects at scale thereby helping our customers increase their network and reach while delivering a superior customer experience.
Our nationwide network is unmatched with a reach across 97% of India’s districts. With our efficient cash logistics services and managed services network, we facilitate seamless access to money and support banks’ and retailers’ expansion plans. Our execution capabilities of complex and large-scale projects are our right-to-win.
With over 25,000 employees and third-party personnel dispersed across India, our people solve customers’ challenges and drive last-mile impact. Our teams display phenomenal dedication and commitment to delivering on-demand service 24x7x365 with zero downtime.
Our focus on creating a firm technological backbone has enabled us to run our core business efficiently and build new capabilities. We have integrated technology within the operational process by automating tasks and eliminating manual risks with in‑house solutions customized for the Indian market.
Over the last 16 years, we have developed robust governance processes to ensure the reliability and safety of operations. Our systematic risk management framework helps us assess and minimise risks. Our 200+ person strong audit team reinforces our risk management efforts continuously.
CMS Info Systems has transformed to a key partner for banks, NBFCs, retail and e-commerce companies in India for critical services and solutions. From serving 2 customer sectors across 4 business lines in FY09-14, we today serve 4 industry segments across 7 business lines.
In ATM Software Solutions
In AIoT Remote Monitoring
(Banking sector)In Cash Logistics
Revenue mix of Cash Logistics and Managed Services & Tech Solutions#
* Consists of continuing businesses.
# 61:39 in FY24, rounded up for representation.
Robust Growth + Strong Margins = Compounding of Earnings
All relevant numbers are adjusted for non-cash ESOP expenses YoY growth FY21 - FY24 period
Average capital employed in RoCE
computation excludes cash and cash equivalents
ATMs
ATMs in semi-urban and
rural locations*
Covering 72,000+ ATMs across India, our services guarantee best ATM network uptime and accessibility. Our services include cash processing, cassette management, ATM replenishment, cash evacuation for banknote accepting/recycling, day-end reporting, and reconciliation.
* As per CMS internal classification.
ATMs managed
Fixed-price model
We provide comprehensive management of ATM networks from start to finish through a single point of accountability. Our solution integrates various offerings from the CMS platform, including automation, cash management, and AIoT, to deliver an enhanced experience and ensure 24x7 availability to banks and customers.
Machines installed
ATMs per month
production
capacity at
Chennai plant
Our branch transformation solutions enable an effortless and automated consumer banking experience, from manufacturing to maintaining ATMs, currency recyclers, and self-service kiosks.
Retail, NBFC,
E-Commerce enterprises
Touchpoints
We collaborate with banks and retailers to provide cash logistics solutions for the retail industry. We facilitate logistics, processing, and reconciliation to deliver superior working capital and risk management through tech solutions.
ATMs, branches and
vaults
secured with
ALGO AIoT
ATMs with ALGO MVS
Our ALGO suite of ATM software solutions seeks to elevate the customer experience while ensuring network security through centralized channel management.
Our advanced remote monitoring solution provides surveillance, analytics and VSaaS services. It offers valuable business insights like energy management, staff monitoring, and site compliance tracking.
Payment cards annually
Certified facility
At our state-of-the-art facility, we offer comprehensive financial card issuance and management services for banks, including card personalization.
Vans (part of overall 4,500+ fleet size)
Bank branches
The CMS Network interconnects bank branches and currency chests. We facilitate seamless and secure intra and inter-city bulk currency transits.
Our AIoT Remote Monitoring Solution is a game-changer in the industry, offering businesses valuable insights for energy management, staff monitoring, and site compliance tracking in addition to plain vanilla monitoring services. With real-time monitoring and reporting, it drives efficiency and productivity. Deployed in >25,000 sites across India and connected to >500,000 devices, our service leverages AI and IoT technologies to deliver comprehensive business insights, optimize performance and address site security issues effectively.
ALGO MVS is a central component of the bank’s digital strategy and delivers personalized products and services to customers. It is a made-in-India and customized-for-India solution to help banks realize more from their ATM network. We have developed, commercialized, and implemented the ALGO MVS solution at scale for SBI.
ALGO MVS (Multi-Vendor Software) enables banks to streamline their development and support operations by eliminating the need to maintain and enhance several distinct delivery infrastructures for each new function or service they provide. It helps them centralize their ATM Channel Management to a single central command control to improve the customer experience and ensure the network has the latest security measures.
We have grown into a broad business services platform offering 7 distinct solutions. Starting with Banks, we today have expanded our customer segment to include Retail, E-Commerce, NBFC and Insurance sectors.
Know MoreIn 3 distinct
business lines
Unique solutions offered in
banking & retail sectors
Growth in new order
wins in FY24
Average experience
of leadership team
Customers with ` 100 Cr+ annual revenues in FY24, up from 3 in FY22
Revenue CAGR FY09-FY24
CMS’s growth is closely tied to the consumption and formalization of the Indian economy. Our business
strategy capitalizes on the consumption and outsourcing opportunities India has to offer, a country on
track to become a $ 7 Trillion economy by 2030.
Indian banks play a pivotal role in the nation’s burgeoning economy.
Average growth forecast for India,
over the next five years
India experiences robust growth in domestic consumption, fueled by several factors.
Contribution to India’s GDP Growth
Source: MOSPIThere are clear drivers towards higher outsourcing across all our current lines of business.
Growth from FY21 - FY27
